Last Updated: October 11, 2025

Temu Orders Sign In Account

Complete guide to signing into your Temu account. Learn all login methods, password recovery, two-factor authentication, troubleshooting access issues, and account security best practices.

Email Login

  1. 1. Click "Sign In" on Temu.com
  2. 2. Enter your email address
  3. 3. Enter your password
  4. 4. Click "Sign In"

Best for: Users who prefer traditional login

Phone Login

  1. 1. Click "Sign In" on Temu.com
  2. 2. Select "Phone" tab
  3. 3. Enter phone number + password
  4. 4. Click "Sign In"

Best for: Quick mobile app access

Social Login

  1. 1. Click Google/Facebook/Apple button
  2. 2. Authorize Temu access
  3. 3. Automatically signed in

Best for: Fastest one-click login

Verification Code

  1. 1. Select "Code Login"
  2. 2. Enter email or phone
  3. 3. Receive & enter code
  4. 4. Signed in automatically

Best for: Forgot password situations

How to Sign In to Temu

Step 1: Go to Temu.com or open the app

Navigate to Temu.com in your web browser or open the Temu mobile app on your device.

Step 2: Click "Sign In" or account icon

On the website, click the account/profile icon in the top right corner. In the app, tap "You" or the menu icon.

Step 3: Choose your sign-in method

Select how you want to log in: email, phone number, Google, Facebook, or Apple.

Step 4: Enter credentials

Type your email/phone and password. For social login, authorize access when prompted.

Step 5: Complete verification (if required)

Enter the verification code sent to your email or phone if prompted.

Step 6: Access your account

Once logged in, you can view orders, track shipments, and manage your account.

How to Reset Your Temu Password

Forgot Password? Here's How to Recover:

  1. 1.On the Temu sign-in page, click "Forgot Password" or "Reset Password"
  2. 2.Enter the email address or phone number associated with your account
  3. 3.Click "Send Code" to receive a verification code
  4. 4.Check your email inbox or text messages for the code (usually 6 digits)
  5. 5.Enter the verification code on the Temu page (code expires in 10-15 minutes)
  6. 6.Create a new password (use 8+ characters with letters and numbers)
  7. 7.Confirm new password and click "Reset Password"
  8. 8.Sign in with your new password

💡 Password Tips:

  • • Use at least 8 characters
  • • Include uppercase and lowercase letters
  • • Add numbers and special characters (!@#$%)
  • • Don't reuse passwords from other sites
  • • Consider using a password manager

Troubleshooting Sign-In Issues

🔴 "Incorrect Email or Password" Error

Solutions:

  • Double-check spelling and caps lock
  • Try copying/pasting password to avoid typos
  • Verify you're using the correct email (check all email accounts you own)
  • Reset password if you're unsure
  • Try signing in with phone number instead of email
  • Clear browser cookies and cache

🟠 Not Receiving Verification Code

Solutions:

  • Check spam/junk folder in email
  • Wait 1-2 minutes (codes can be delayed)
  • Verify correct email/phone number entered
  • Try requesting a new code (after 60 seconds)
  • Switch between email and phone verification methods
  • Add noreply@temu.com to email contacts
  • Check if carrier is blocking messages (for SMS codes)

🟡 Account Locked or Suspended

Common Causes:

  • Too many failed login attempts
  • Suspicious activity detected
  • Terms of service violation
  • Payment disputes

Solutions:

  • Wait 30 minutes and try again (temporary lockouts)
  • Contact Temu customer support for assistance
  • Verify your identity through email or phone
  • Resolve any outstanding payment or return issues

🟣 Can't Remember Which Login Method Used

Solutions:

  • Check email for "Temu Order Confirmation" to find registered email
  • Try all social login options (Google, Facebook, Apple)
  • Look for Temu app installed on other devices (check which account)
  • Contact Temu support with order number to verify account

🔵 "Session Expired" or Keep Getting Logged Out

Solutions:

  • Enable cookies in browser settings
  • Disable "Clear cookies on exit" browser setting
  • Update Temu app to latest version
  • Try a different browser or device
  • Disable browser extensions (ad blockers, privacy tools)
  • Sign out from all devices and sign back in

Enable Two-Factor Authentication (2FA)

Add an extra layer of security to your Temu account with two-factor authentication. You'll need both your password and a code from your phone to sign in.

How to Enable 2FA:

  1. 1.Sign in to your Temu account
  2. 2.Go to Account Settings → Security
  3. 3.Click "Two-Factor Authentication" or "2FA"
  4. 4.Choose method: SMS (text message) or Authenticator App
  5. 5.Verify your phone number or scan QR code
  6. 6.Save backup codes in a secure location
  7. 7.Click "Enable" to activate 2FA

Benefits of 2FA:

  • ✓ Prevents unauthorized access
  • ✓ Protects against password theft
  • ✓ Alerts you to login attempts
  • ✓ Secures payment information

Recommended Apps:

  • • Google Authenticator
  • • Microsoft Authenticator
  • • Authy
  • • 1Password

Account Security Best Practices

Password Security

  • ✓Use unique passwords (don't reuse)
  • ✓Minimum 12 characters recommended
  • ✓Mix letters, numbers, symbols
  • ✓Change password every 6 months
  • ✓Use password manager

Account Monitoring

  • ✓Review account activity regularly
  • ✓Enable login notifications
  • ✓Check order history for unauthorized purchases
  • ✓Log out from shared devices
  • ✓Monitor email for Temu notifications

Phishing Protection

  • ✓Only sign in at temu.com (verify URL)
  • ✓Don't click suspicious email links
  • ✓Temu never asks for password via email
  • ✓Verify email sender addresses
  • ✓Report suspicious messages to Temu

Device Security

  • ✓Keep device OS updated
  • ✓Use antivirus software
  • ✓Avoid public WiFi for transactions
  • ✓Enable screen lock on mobile
  • ✓Download app from official stores only

❓ Frequently Asked Questions

What are the different ways to sign in to Temu?

You can sign in to Temu using: (1) Email address and password, (2) Phone number and password, (3) Google account, (4) Facebook account, (5) Apple ID (on iOS devices). Choose the method you used when creating your account.

How do I reset my Temu password if I forgot it?

On the sign-in page, click "Forgot Password" or "Reset Password". Enter your email or phone number, receive a verification code, enter the code, then create a new password. The code is usually valid for 10-15 minutes.

Why am I not receiving the Temu verification code?

Check your spam/junk folder, verify you entered the correct email/phone number, wait 1-2 minutes (codes can be delayed), try requesting a new code, or try the alternative method (email if you used phone, or vice versa). If issues persist, contact Temu support.

Can I sign in to Temu with a different account on the same device?

Yes, you can log out of one account and sign in with another. However, you can only be logged into one account at a time. To switch accounts, go to Settings → Account → Log Out, then sign in with different credentials.

Is two-factor authentication (2FA) available on Temu?

Yes, Temu offers two-factor authentication for enhanced security. Enable it in Settings → Account Security → Two-Factor Authentication. Once enabled, you'll need to enter a code from your phone each time you log in from a new device.

Related Pages

Show Me My Temu Orders

Quick guide to viewing orders after login

Temu Order Already Received

Secure your account from unauthorized access

My Temu Orders History

Access your complete order history

Ready to Access Your Orders?

Sign in to view your orders, track shipments, and manage your account.

View My Orders
;