Last Updated: October 11, 2025

Contact Us

Need help with your Temu orders? We're here to assist you with tracking, returns, account issues, and more.

⚠️ Important Notice

This website is an independent information resource about Temu orders. We are NOT affiliated with Temu and cannot access your account or process orders/returns.

Official Temu Customer Support

For Order Issues, Contact Temu Directly:

Temu Website:

www.temu.com

Live Chat Support:

Available 24/7 in the Temu app or website (bottom right corner)

Email Support:

Available through your Temu account under "Help" → "Contact Us"

Mobile App:

Fastest support via "You" → "Customer Service" → "Chat Now"

How This Website Can Help You

✓ Information & Guides

  • • How to track Temu orders
  • • Understanding order statuses
  • • Step-by-step return instructions
  • • Password reset procedures
  • • Account security tips
  • • Troubleshooting common issues

✗ What We Cannot Do

  • • Access your Temu account
  • • Track your specific orders
  • • Process returns or refunds
  • • Cancel or modify orders
  • • Reset your Temu password
  • • Contact Temu on your behalf

Quick Help Resources

Track Orders

Learn how to track your Temu shipments

Returns Guide

Complete return and refund instructions

Login Help

Fix account access and sign-in issues

Have Questions About This Website?

If you have questions, suggestions, or feedback about this informational resource (not about your Temu orders), you can reach us at:

Email:

support@temuordersguide.com

We typically respond within 24-48 hours (business days only)

Frequently Asked Questions

Can you help me track my Temu order?

We cannot track your specific order, but our order tracking guide shows you exactly how to track it yourself through Temu's official systems.

How do I contact Temu customer service?

The fastest way is through live chat in the Temu app or website. Visit Temu.com, log in, and click the chat icon in the bottom right corner. Support is available 24/7.

Can you process my return or refund?

No, only Temu can process returns and refunds. However, our returns guide provides step-by-step instructions on how to do it yourself.

Is this website official Temu support?

No, we are an independent informational resource. We are NOT affiliated with, endorsed by, or connected to Temu in any way. For official support, visit Temu.com directly.

Need Immediate Help?

Browse our comprehensive guides or contact Temu support directly.

View All GuidesGo to Temu.com
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