Last Updated: October 11, 2025
Effective Date: June 25, 2025
Last Updated: October 11, 2025
THIS WEBSITE IS AN INDEPENDENT INFORMATIONAL RESOURCE.
WE ARE NOT AFFILIATED WITH, ENDORSED BY, SPONSORED BY, OR CONNECTED TO TEMU OR ITS PARENT COMPANY PDD HOLDINGS INC.
This is an unofficial guide created to help Temu customers understand order tracking, returns, account management, and related topics. We have no relationship with Temu and cannot provide official support.
Temu Orders Guide is a third-party information resource. We are NOT:
All references to "Temu" and related trademarks are for informational and identification purposes only. These trademarks are the property of their respective owners.
The information provided on this website is for general informational purposes only. It should NOT be considered:
Always verify information with Temu's official customer service for accurate, up-to-date details about your specific situation.
While we strive for accuracy, we make NO WARRANTIES OR GUARANTEES about:
Temu's systems, policies, and procedures are subject to change at any time. Information on this website may not reflect the most current updates.
We are NOT RESPONSIBLE OR LIABLE for:
This website and its operators CANNOT:
This website contains links to external websites, including Temu.com. We:
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We make reasonable efforts to provide accurate information, but:
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"Temu" and all related logos, product names, and service names are trademarks of PDD Holdings Inc. Their use is for descriptive purposes only.
We reserve the right to update this Disclaimer at any time without prior notice. Continued use of this website after changes constitutes acceptance of the updated Disclaimer.
For official help with your Temu orders, account, or any issues:
Visit: www.temu.com
Live Chat: Available 24/7 in Temu app or website
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