Last Updated: October 11, 2025

My Temu Orders History – View Past Orders

Learn how to access and manage your complete Temu order history. View past orders, download invoices, track shipments, initiate returns, and troubleshoot missing orders.

🚀 Quick Access Guide

Website:Profile Icon → My Orders → View All Orders

Mobile App:Menu (☰) → My Orders → Order History

Direct URL:temu.com/orders

How to Access Your Temu Order History

Step 1: Open Temu website or app

Navigate to Temu.com in your browser or open the Temu mobile app on your device.

Step 2: Sign in to your account

Click the account icon and log in using your email, phone number, or social media credentials.

Step 3: Access My Orders

On the website, click your profile icon and select "My Orders". In the app, tap the menu and select "My Orders".

💡 Pro Tip:

Bookmark the "My Orders" page for quick access. You can also enable push notifications to get alerts about order updates.

Step 4: View your order history

Browse through your complete list of current and past orders, sorted by date (newest first).

Step 5: Use filters and search

Filter by status (All, Pending, Shipped, Delivered, Cancelled) or use the search box to find specific orders.

What You Can Do with Your Order History

Download Invoices

Access and download PDF invoices for any order. Useful for expense tracking, returns, and record-keeping.

Reorder Items

Quickly reorder items you've purchased before with a single click. Great for repeat purchases.

Track Shipments

Click on any active order to view detailed tracking information and estimated delivery dates.

Initiate Returns

Start a return or refund request directly from your order history for delivered items.

Search Orders

Use the search function to find specific orders by item name, order number, or date range.

Filter by Status

Filter orders by status: All, Pending, Processing, Shipped, Delivered, Cancelled, or Returned.

Filtering and Searching Your Order History

Available Filters

By Status:

  • • All Orders (default view)
  • • Pending Payment
  • • Processing
  • • Shipped
  • • Delivered
  • • Cancelled
  • • Returned/Refunded

By Time Period:

  • • Last 30 days
  • • Last 3 months
  • • Last 6 months
  • • Last year
  • • All time
  • • Custom date range

🔍 Search Tips

  • By Order Number: Enter the full order number (e.g., "TM12345678")
  • By Item Name: Type product name or keywords
  • By Price: Some apps allow filtering by price range
  • By Recipient: Search by shipping name if multiple people

Downloading Invoices and Receipts

How to Download an Invoice:

  1. Open the specific order from your order history
  2. Click "Order Details" or "View Details"
  3. Look for "Download Invoice" or "Invoice" button
  4. Click to download PDF to your device
  5. Save the file with a recognizable name (e.g., "Temu_Order_12345_Invoice.pdf")

What's Included in the Invoice:

Order number and date
Item descriptions and quantities
Item prices and subtotal
Shipping costs and taxes
Total amount charged
Payment method used
Shipping and billing addresses
Customer and seller information

Troubleshooting Missing or Hidden Orders

Orders Not Showing in History

Possible Causes:

  • Logged into wrong account (different email or phone)
  • Order placed as guest (not logged in)
  • Order placed on a different Temu region/country site
  • Temporary sync issue
  • Orders filtered out by status or date filter

Solutions:

  • Check all email accounts you may have used
  • Search email for "Temu order confirmation"
  • Reset all filters to "All Orders" and "All Time"
  • Log out and log back in
  • Try accessing from different device or browser
  • Contact Temu support with order confirmation email

Order History Not Loading

Possible Causes:

  • Poor internet connection
  • Browser cache issues
  • App needs update
  • Server maintenance

Solutions:

  • Check your internet connection
  • Clear browser cache and cookies
  • Update Temu app to latest version
  • Try a different browser
  • Wait 30 minutes and try again

Cannot Download Invoice

Possible Causes:

  • Invoice not generated yet (very recent order)
  • Browser blocking downloads
  • PDF viewer not installed

Solutions:

  • Wait 24-48 hours after order placement
  • Check browser download settings/permissions
  • Try downloading on desktop instead of mobile
  • Use "Print to PDF" option if download fails
  • Contact support to email invoice directly

❓ Frequently Asked Questions

How far back does Temu order history go?

Temu order history typically goes back indefinitely, showing all orders since you created your account. However, very old orders (2+ years) may be archived and require contacting support to access.

Can I download my Temu order history?

Yes, you can download individual order invoices as PDFs from each order detail page. For a complete history export, you may need to contact Temu customer support with your request.

Why are some orders missing from my history?

Orders may be missing if you're logged into a different account, the order was placed as a guest, or there's a temporary sync issue. Check your email for order confirmations to verify the correct account.

How do I reorder items from my order history?

Open the order from your history, find the item you want to reorder, and click the "Buy Again" or "Reorder" button. This adds the item to your cart with current pricing.

Can I delete orders from my order history?

You cannot permanently delete orders from your history as they're part of your account record. However, you can archive or hide completed orders in some cases through account settings.

Need to Track Current Orders?

View real-time tracking information for your active shipments.

Track My Orders
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