Last Updated: October 11, 2025
Learn how to track your Temu orders in real-time, understand shipping statuses, and troubleshoot tracking issues. This comprehensive guide covers everything you need to monitor your packages.
Temu order tracking provides real-time visibility into your shipment's journey from the warehouse to your doorstep. When you place an order, Temu partners with various shipping carriers including USPS, FedEx, UPS, and international couriers.
Visit Temu.com or open the Temu mobile app and sign in with your credentials.
Click on your account icon and select "My Orders" from the dropdown menu.
Browse your order list or use the search function to find a specific order.
Click the order number or "Track Order" button to view detailed tracking information.
See the current status, shipping carrier, tracking number, and estimated delivery date.
Pro Tip:
Click the tracking number to be redirected to the carrier's website for the most detailed tracking information.
Understanding what each status means helps you know exactly where your package is and when to expect it:
Your order has been received and payment is being processed. No tracking number yet.
Typical Duration: 5-30 minutes
Order confirmed and being prepared for shipment. Items are being picked and packed.
Typical Duration: 1-3 business days
Shipping label generated. Package may not have been picked up by carrier yet.
Typical Duration: 1-2 days until first scan
Package is moving through the carrier's network toward your address.
Typical Duration: 5-15 business days (varies by location)
Package is on the delivery truck and should arrive today.
Typical Duration: Delivery within the day
Package successfully delivered to the specified address.
Note: Check tracking for delivery location (front door, mailbox, etc.)
Possible Causes:
Solutions:
Possible Causes:
Solutions:
Possible Causes:
Solutions:
Tracking typically updates within 24-48 hours after an order ships. During peak times or weekends, it may take slightly longer. If tracking hasn't updated after 3-5 days, contact Temu support.
Your tracking number is available in your order details on the Temu website or app. It's also sent via email once your order ships. Look for the "Shipping Confirmation" email.
While it's best to track through your account, you can use the tracking number provided in your shipping confirmation email directly on the carrier's website (USPS, FedEx, UPS, etc.).
"Label created" means the shipping label has been generated but the package hasn't been picked up by the carrier yet. This usually takes 1-3 business days.
Orders can be stuck in transit due to customs delays (for international shipments), weather conditions, carrier backlogs, or incorrect address information. Wait 5-7 days before contacting support.